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Frequently Asked Questions

What is the difference between membership and buying credits?

 
By joining as a Member you can:
  • Watch our entire collection of 100% original videos online up to 720p HD quality.
  • Access the models photos and video photo galleries.
  • Enjoy exclusive updates.
  • One membership gets you access to our content on any device PC or MAC or any mobile device.
  • Pay LESS when you download scenes to your computer.
 
 
 
By buying credits to download or Stash to Cloud you may:
  • Recommended for users who are interested in keeping scenes forever with no time restrictions
  • Ideal for users who do not like memberships and only want specific scenes
  • Buy credits, spend it as you choose, your credits never expire
  • No rebills
  • Once you purchase a scene you own it forever
  • Download to own scenes with no DRM
 
 

Do you offer HD streaming?

 

Yes. Our videos are encoded in 3 different speeds. The higher resolution is 720p HD. We host our videos in our own super fast streaming video servers. Our servers are dedicated exclusively to stream our videos. We do not share our servers with any other content they are 100 % dedicated to stream our content. You click and they will start playing.
 
 
 

What's the difference between downloading and stashing a movie using credits?

 
When you use credits to download a movie, it resides on your computer's hard drive. You can also transfer it to your tablet , phone or TV. You will be able to view this movie even when you do not have an internet connection and it will always be high quality.  
 
When you stash a movie to our cloud,  it resides on our servers (cloud). You can access it from any computer or internet connected device including mobile devices.  
 
However, you will need to have an internet connection.  The quality of the streaming movie will depend on how good your internet connection is.
 
 
 

Can I use  downloader software to download  scenes?

 
No, you need to use a regular browser with no downloader software or Add On to download our scenes. Our site is NOT compatible with any downloader program, just click on the downlaod link and after a few seconds the scene you purchased will start downloading.
 
 

I tried to purchase more credits or upgrade to a membership and I was denied.

Visit this link. There you can look up your subscription account and update your payment information.
 
 

I am unable to view videos when logged in. The video says it's unavailable. What is wrong?

 
Sounds like you are trying to access our videos from a country that blocks adult video or you are trying to access our site through a proxy. If this is the case and you are having a problem playing videos we can convert your purchase to credits and you should be able to easily download videos for offline viewing.
 
 

How do I cancel my membership?

 
Visit this link. We use CCBill for our customer billing.
 
 

I have a MAC, can I watch the movies once I become a member?

 
Absolutely! Our site is compatible with both PC and MAC.
 
 
 

Is joining Hot Older Male secure?

 
Yes! Your privacy is important to us. All payment transactions are handled through 128-bit encryption. We will never provide your email address to any third party.
 
 
 

What will appear on my credit card statement?

 
The charge will read * CCBill.com